At WEDONE Inc., customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy to ensure a smooth and hassle-free process.

1. Returns

• Eligibility:
  Items are eligible for return within 7 days of delivery, provided they are unused, undamaged, and in their original packaging with all tags intact.
• Non-Returnable Items:
  Certain items are not eligible for return, including:
• How to Initiate a Return:
• Return Shipping:
  Customers are responsible for return shipping costs unless the item is defective or we made an error in fulfilling your order. We recommend using a trackable shipping service to ensure safe delivery.

2. Refunds

• Refund Process:
  Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Refund Timeline:
  Approved refunds will be processed within 7-10 business days and credited back to your original method of payment.
• Partial Refunds:
  In some cases, partial refunds may be issued for:
• Non-Refundable Costs:
  Shipping fees and handling charges are non-refundable unless the return is due to a defect or an error on our part.

3. Exchanges

We only replace items if they are defective, damaged, or sent in error. If you need an exchange, contact wedoneinc@gmail.com with the details, and we’ll guide you through the process.

4. Cancellations

• Order Cancellation by Customer:
  Orders can be canceled within 24 hours of placing the order for a full refund. After 24 hours, cancellations may incur a processing fee.
• Order Cancellation by WEDONE Inc.:
  We reserve the right to cancel orders due to unforeseen circumstances, such as inventory shortages. In such cases, you will receive a full refund.

5. Damaged or Defective Items

If your item arrives damaged or defective:

1. Notify us within 48 hours of receiving the item.
2. Provide photos of the damage along with your order number.
3. We will arrange for a replacement or refund, including return shipping costs.

6. Contact Us

For any questions or assistance with returns, refunds, or exchanges, please reach out to:

• Email: Wedoneinc@gmail.com
• Phone: 9873519900
• Address: Plot no 490, Out of Khasra no 93, Village Mohammad Pur Majri, Karala, Delhi 110081

We are here to help Monday through Friday, 9:00 AM - 6:00 PM (excluding public holidays).

Thank you for choosing WEDONE Inc. We appreciate your trust in our products and services!